General terms

Eligibility and permitted use

Services are provided to entities and individuals engaged in entrepreneurial activities, startups, and small businesses. Users must provide accurate information and use services in compliance with applicable law. FounderHubLaw may decline or restrict access where necessary for legal, regulatory or ethical reasons.

Users must be of legal age to enter into contracts in their jurisdiction or have parental or guardian authorization where required. Where age limitations apply, FounderHubLaw may request proof of eligibility.

Services must not be used for unlawful activities, including but not limited to fraud, funds laundering, infringement of rights or activities that would contravene Malaysian law. FounderHubLaw reserves the right to suspend assistance where unlawful use is suspected.

Availability of specific services may be limited by local law and professional regulations. FounderHubLaw provides services in Malaysia and may restrict or decline requests from jurisdictions where provision would conflict with local legal or licensing requirements.

User accounts and security

Some parts of FounderHubLaw.info require users to create accounts to access documents, messages and case records. Users are responsible for maintaining the confidentiality of account credentials and for all activity under their accounts.

Users must keep account information accurate and up to date. FounderHubLaw is not responsible for consequences arising from inaccurate or outdated user-provided information.

Users must take reasonable steps to protect login details and notify FounderHubLaw immediately if they suspect unauthorized access. We employ security measures but cannot accept liability for breaches resulting from user negligence.

Accounts are personal and non-transferable without prior written consent from FounderHubLaw, except where explicit account transfer procedures are provided.

If you believe your account has been compromised, contact FounderHubLaw immediately. We will take steps to secure the account and may require verification before disclosing information.

FounderHubLaw may suspend or terminate accounts that violate these terms, engage in abusive behaviour, or pose security risks. Where practicable, notice will be provided unless immediate action is required.

Scope of services

FounderHubLaw provides legal information, document drafting templates, consultations and referrals tailored to entrepreneurs and small businesses. Services vary by engagement and may include limited-scope advice, document review and representation where specifically agreed in writing.

FounderHubLaw may modify, reduce or discontinue service offerings from time to time. Changes will be communicated via FounderHubLaw.info or direct notice where appropriate to ongoing clients.

While we strive for continuous availability, access to online resources and consultations may be affected by maintenance, third-party outages, or other interruptions. FounderHubLaw is not liable for temporary unavailability.

User conduct and rules

Users must interact respectfully and lawfully when using FounderHubLaw services. The following rules outline prohibited actions and expected behaviour to maintain a professional environment.

• Do not impersonate another person or entity or provide false information.
• Do not submit content that violates intellectual property rights or confidentiality obligations.
• Do not use the service to facilitate unlawful transactions or activities.
• Do not attempt to probe, scan or test the vulnerability of the site or infrastructure.
• Respect the privacy and rights of other users and third parties; do not disclose sensitive third-party information without consent.
• Comply with any additional rules communicated in service-specific agreements or engagement letters.
• Use professional language and avoid harassment, threats or abusive behaviour when communicating with staff or other users.

User-provided content

Users may provide content such as documents, descriptions of legal issues, or business data when requesting services. Such content remains the responsibility of the user and must not include unlawful or infringing material.

Users retain ownership of their original materials submitted to FounderHubLaw, subject to any licensing or assignment agreed in a separate engagement letter.

By submitting content, users grant FounderHubLaw a non-exclusive license to use, reproduce and process that content to provide requested services and to comply with legal obligations.

Users warrant that they have the right to submit the content and that doing so does not violate third-party rights. FounderHubLaw may remove content that appears to infringe rights or violate these terms.

Requests to remove user content will be considered in light of contractual obligations, legal requirements and the need to preserve records for professional or regulatory reasons.

Intellectual property

All intellectual property rights in FounderHubLaw.info and materials created by FounderHubLaw remain the property of FounderHubLaw or its licensors unless otherwise agreed. Users may not reproduce or distribute proprietary content without permission.

• Do not copy or republish site content for commercial use without written consent.
• Do not remove or alter intellectual property notices or attributions from FounderHubLaw materials.
• Respect activity, logos and service marks owned by FounderHubLaw and third parties.

Paid services and billing

Certain services provided by FounderHubLaw are fee-based and require payment terms set out in quotes, engagement letters or invoices. Fees reflect the scope of work, complexity and professional time required.

Pricing details will be provided prior to engagement. Where estimates are given, actual fees may differ based on time spent and additional tasks reasonably required to achieve the agreed outcomes.

Payments may be accepted by bank transfer or other methods specified in engagement documentation. Invoices are payable within the timeframe stated on the invoice unless otherwise agreed in writing.

Subscription-based offerings, if any, will specify billing cycles, renewal terms and cancellation procedures in the subscription agreement.

Refunds, where applicable, will be handled in accordance with the terms of engagement and local consumer protection rules. Refund decisions are made after consideration of services provided to date.

Clients may cancel certain services in accordance with the cancellation terms set out in their engagement agreement. FounderHubLaw may retain fees for work already performed.

Clients are responsible for any applicable taxes, duties or governmental charges associated with purchased services unless otherwise stated.

FounderHubLaw may adjust service fees to reflect changes in costs or scope. Notice of material price changes will be provided in advance where practicable.

Failure to pay invoices on time may result in suspension of services, additional charges, or referral to debt recovery processes in accordance with applicable law.

Professional and informational disclaimer

Content on FounderHubLaw.info is provided for general informational purposes and does not constitute comprehensive legal advice for specific matters. Engagement for legal representation or tailored advice requires explicit agreement and may be subject to additional terms. Users should seek case-specific counsel before relying on general information.

Limitation of liability

To the fullest extent permitted by applicable law, FounderHubLaw's liability for direct losses arising from use of its site or services is limited to amounts paid for the relevant service or a reasonable sum reflecting the nature of the engagement. FounderHubLaw is not liable for indirect, consequential or special damages except where mandatory law provides otherwise.

Third-party links and services

FounderHubLaw may integrate or refer users to third-party tools, partners or service providers. FounderHubLaw does not control third-party content or practices and is not responsible for third-party terms, security or performance.

Termination of services

Either party may terminate an engagement in accordance with the termination provisions in the engagement letter or as required by applicable professional rules. Termination does not relieve either party of obligations accrued prior to termination.

On termination, outstanding fees and expenses remain payable. FounderHubLaw will, where appropriate and permitted, return client materials and cooperate in an orderly transition as set out in the engagement terms.

Privacy and data handling

FounderHubLaw handles personal data in accordance with the privacy policy published on FounderHubLaw.info. Engagements may require processing of client data necessary for legal services, billing and regulatory compliance.

Notices and communications

Notices under these terms may be delivered by email, registered post, or through the contact forms on FounderHubLaw.info. For formal legal notices, refer to the address provided in engagement documents or the contact section of the site.

Changes to terms

FounderHubLaw may update these terms periodically to reflect legal, regulatory or operational developments. Updated terms will be posted on FounderHubLaw.info with the effective date indicated.

Governing law

These terms are governed by the laws of Malaysia, and parties submit to the non-exclusive jurisdiction of Malaysian courts for disputes subject to the dispute resolution provisions below, unless otherwise agreed in writing.

Dispute resolution

Parties should seek to resolve disputes through negotiation and, where appropriate, mediation. If disputes cannot be resolved amicably, they may be brought before competent Malaysian courts in accordance with applicable law and any contractual dispute resolution clauses.